Shanquella never returned home from what was supposed to be a fun-filled trip to Cabo with her friends.

Bernard and Salamondra Robinson are demanding answers in the investigation of their daughter’s death. On Oct. 28, 25-year-old Shanquella Robinson left Charlotte, North Carolina to go on a trip with friends to Cabo, Mexico. A day later, she was dead.

On Friday (Nov. 11), Salamondra told that, initially, she was informed her daughter suffered from alcohol poisoning during her trip to Mexico. “ I spoke with her Friday evening. She was having dinner and I never spoke with her again,” the grieving mother said. “ On Saturday evening, they called and said she wasn’t feeling well, and they were going to call a doctor. And when they called, the doctor hadn’t arrived yet, but they said she had alcohol poisoning,” she added. Shanquella’s group of friends reportedly left her body in their vacation rental and returned home to the states.

“After they said it was alcohol poisoning, we received the autopsy report on Thursday, and it said that her neck had been broken and she had a back spasm. There was a crack, her spinal cord was cracked,” the parents told. “That took it to a whole ‘nother level because that meant somebody had attacked her,” they continued. The U.S. Department of State is involved in the investigation of the young woman’s death in Mexico. “We are aware of these reports. Protecting the welfare of U.S. citizens overseas is among our top priorities. Out of respect for the privacy of those involved, we have no further comment at this time,” they shared in a statement.

A clip of the Robinson’s interview circulated on social media yesterday (Nov. 15). Since then, a video surfaced online of what appears to be cellphone footage of Shanquella naked, being brutally beaten. An unidentified woman believed to be one of her friends can be seen punching, hitting, and slamming a woman who appears to be Robinson to the ground in their rental property.

The man recording the assault can be heard saying, "Quella can you at least fight back, do something." As the clip went on, the woman continued to land hits, telling Robinson to stand on her feet after she remained on the floor, seemingly intoxicated.

"Get up! I'm tired of your s---!!" the woman yelled.

Salamondra said the entire group returned from Mexico without her daughter, leaving Robinson's body behind.

Her body is now back home, but they still don't have the answers they desperately seek.

"She had a heart of gold. She loved everybody, and pretty much everybody loved her," gushed her heartbroken mother.